On a regular basis, we keep losing the ability to open "My Video On Demand" where Shaw offers several pages of free movies. Sometimes the icon is there, sometimes it isn't. We have tried resetting our PVR and cable box (upstairs), to no avail. When we called Shaw, we found it happened to be working, so they couldn't explain or diagnose the problem. Just wondering if anyone else had any problems with this or whether Shaw can fix it !