AnsweredAssumed Answered

HD Box No Server Connection

Question asked by fred_1 on May 17, 2013
Latest reply on May 17, 2013 by fred_1

The DCX3200 HD Box hasn't been able to connect to the server since 11:30AM May 16.

I've gone through Customer Chat and both times they mentioned Shaw engineers are

aware of the situation. Anyone have this problem?


There is no picture and sound with the notice server did not respond - retrying...


Is this part of the firmware update?