Is Shaw having issues in Nanaimo today??
Good afternoon suzoates
All is well in Nanaimo from what I can tell right now. What sort of problem are you having exactly, and for how long? A little more info may help in this case
Have a look here, and try this to start with please: How To Power Cycle a Shaw Modem and Router
If you aren't using a router, then just resetting the modem itself would be fine.
Shaw TV, Phone and Internet have all been down at our house today. Also at a friend of ours. We've reset everything. It's very intermittent.
Ah, I see. Well that sounds pretty alarming, I'd like to have a closer look into it for you. I'll send you a direct message to get your account information and we'll figure out what's going on.
Please check your Community Inbox when you have a chance.
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