AnsweredAssumed Answered

On Demand and tv guide do not show up

Question asked by banana_009 on May 19, 2013
Latest reply on May 19, 2013 by [shaw]tegan

This has happened three times now - the other two times previous to this I was able to fix the situation by recycling, but this time to no avail.

Only the mini tv guide shows up and none of the other buttons (menu, fav, info, etc.) work. I have tried recycling the connection three times now

and I have no idea what else to do... I have even checked the connection on the wall and tightened the cables. When I do recycle the connection, OCAP APP appears in LED and then the tv says no connection to server, then shortly after channel 2 comes on and the mini guide only works. I am on the

verge of cancelling Shaw, I shouldn't have to worry about my tv not working especially when I'm paying 100.00 per month for it. This is extremely frustrating.