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home phone cutting out...

Question asked by russ10392 on May 19, 2013
Latest reply on May 19, 2013 by [shaw]tegan

Looking for answer for our home phone voice cutting out in the middle of a call. Hard reset of the cable modem has been tried to no avail and a hard wired phone plugged directly into modem has been tried. Phoning Shaw hasn't  helped as the problem ocurrs during all the press one and press two menu stuff. Would it be possible that a new modem is required?

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