AnsweredAssumed Answered

Internet Dropping

Question asked by kingviking on May 22, 2013
Latest reply on May 23, 2013 by kleptokat

Hello,

 

I recently moved from MTS to Shaw internet in Winnipeg MB and since I've made the switch my internet drops/ loses connection at least a few times per week and some times a few times a day (I actually had one night where I lost my internet about every 15 minutes for 2 hours before I just gave up).

 

Some things to note:

When my internet drops, the modem lights are all green.

My network card has updated drivers and I recently reformatted my computer.

I am using the modem provided by Shaw.

I do not have a wireless network card on my desktop and I'm hard lined.

 

Any thoughts on what is causing this? I have the broadband 50 plan btw.

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