Internet Bandwidth in Hinton is totally "unacceptable"!

Discussion created by on May 23, 2013
Latest reply on May 28, 2013 by


Since Christmas, my wife have been enduring the "Unbelievably" slow speed of the Internet here in Hinton.

Speedtest results are 1.8MB/sec to sometimes 2.4MB/sec.

We are paying for HighSpeed 10.... 10MB/sec.

We are told the slowdown is from Saturation, and that Shaw "regrets this inconvenience"

Until the Hinton NODE gets split.....sometime this summer , we are just having to "PUT UP" with it.

On Christmas morning, we got up at 4AM to "face-time" our family back home in Fredericton.

We wanted to see our grand-daughter open her presents. She is 2 years old.

All we got was blown off the air and "reconnecting " msgs , after the facetime picture established for a frustrating 7-10 seconds.

This scenario went on for 15-20min, until we just had to phone.........VERY Frustrating!!!



Mother's day, same frustration with our Facetime to Hamilton, ONT with our son, slow/ reconnects to the point that we're sick of this.

I have been requested by SHAW Support to bypass my Dir655 Gigabit Wireless Router, and it makes no difference.....still very slow.


Please Help SOON.