Why are there extra channels on the channel guide. For example channel 225 shows up twice one has a normal program description and the other says "Channel 225.1 (TBA). There is an extra one for each channel.
How do I make them go away
Are you using the Gateway PVR?
I've seen that error come up before. Just need a helpful tech support rep or shaw-moderator to send an EPG Update (guide update) and that will clear those extra channels.
Installer Menu and then Update EPG or as craig.h a moderator to get account details, to have the Update EPG pushed
It should download automatically again in a couple hours to it may clear up on its own as well
Your Gateway does need a guide upgrade. I'l send you a private message for your account details and then I'll push it to your Gateway for you.
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