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Closed captioning weirdness

Question asked by dchuk on May 23, 2013
Latest reply on May 25, 2013 by shaw-lance

Been running the Gateway system for over a year with all the usual problems, which for the most part have been solved by updates. In the last week there have been a couple of shows recorded with what i can only call described video, a woman's voice explaining the background images.

 

These are series recordings (one example is Motive recorded on channel 73 recorded May 23rd) I have checked the closed captioning settings (Menu -- settings -- Closed caption) and everything appears to be turned off. Previous copies of the show have not had described video included.

 

Has anyone else experienced this? Any ideas where else to look or what could have changed?

 

Thanks

DS

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