AnsweredAssumed Answered

Cable Guide , but channel Pictures or Sound

Question asked by mblacktsone on May 26, 2013
Latest reply on May 29, 2013 by shaw-lance


I am visiting my grandmother, and she recently had to install a cable box for the little flat screen TV which is in her kitchen.  I have tried disconnecting and restarting the system several times, but I only get the channel guide and information.  There is no picture when I select a channel, just a black screen with no sound either.

Any assistance would be welcome.