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Deleted email needed

Question asked by ravenmoore on May 27, 2013
Latest reply on May 27, 2013 by shaw-matt

I received an email April 15  at 1pm through my shaw account and need a copy of it but it was deleted in April. How can I get it back. I tried the recover deleted emails but it does not go back far enough. I really need this email. Can you help?