AnsweredAssumed Answered

High Ping Times in Trail

Question asked by zamar037 on May 28, 2013
Latest reply on Aug 15, 2013 by shaw-matt

For the past six weeks, I've been getting extremely high ping times running the Shaw speedtest. Running a speedtest right now yielded 1669 ms with both download/upload tests not completing and last night I even saw ~5000 ms. I've read in another posting here that the infrastructure work has been completed, but my internet seems to have gotten worse since. Running tracerts to www.google.ca have shown high ping times even to the first stop on the way which is just located on the other side of town before hitting the Shaw servers.

 

Any information would be appreciated as this is getting beyond frustrating.

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