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Can receive but can not send in Windows Live Mail 2012

Question asked by lanceewing on May 31, 2013
Latest reply on May 31, 2013 by kevinds

Am currently on the Bell network in Toronto and cannot send emails.  Am using a desktop and have tried instructions for both desktop and notebook but get similar results.  Have also confirmed the password is correct by logging into Webmail.  The two error messages are (one for notebook setup and one for desktop):

 

The message could not be sent because the server rejected the sender's
email address. The sender's email address was '___________@shaw.ca'.

Subject 'asdf'

Server Error: 530

Server Response: 530 Authentication required

Server: 'mail.shaw.ca'

Windows Live Mail Error ID: 0x800CCC78

Protocol: SMTP

Port: 587

Secure(SSL): Yes

 

AND,

 

The connection to the server has failed.

Subject 'test'

Server: 'mail.shaw.ca'

Windows Live Mail Error ID: 0x800CCC0E

Protocol: SMTP

Port: 25

Secure(SSL): No

Socket Error: 10060

 

Any suggestions?  Thanks, Lance

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