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Gateway losing connection with expander

Question asked by hbucky on May 31, 2013
Latest reply on Jun 4, 2013 by [shaw]jeff

Hi,

 

Over the last 4 or 5 months our Gateway will say that it cannot communicate with our expander.  We then lose all of our programs that are on the expander and then they come back after a few days.  This has been getting more and more annoying.  We have had technicians out and they have not been able to figure out the problems. The expander is one that we got from Shaw. Any ideas?

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