AnsweredAssumed Answered

I can recieve but not send emails with my laptop when away from home

Question asked by on May 31, 2013
Latest reply on May 31, 2013 by

My email account works fine on site, however when I try to connect through another wifi network I can only receive emails, but not send them.  I have tried the setup documents for laptops, and check out other suggestions however I don't seem to be having any success.  I either get the message that I could not connect to the server when trying to send a test email to myself, or I just repeatedly get the logon screen with my info already entered and I click ok it just keeps coming up until I click cancel and then it fails.  I am using Windows 7 and Mail Live 2009.  Trying to get support on the phone but the queue is always longer than suggested and never seem to get through.