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I can recieve but not send emails with my laptop when away from home

Question asked by homespunseasons@shaw.ca on May 31, 2013
Latest reply on May 31, 2013 by homespunseasons@shaw.ca

My email account works fine on site, however when I try to connect through another wifi network I can only receive emails, but not send them.  I have tried the setup documents for laptops, and check out other suggestions however I don't seem to be having any success.  I either get the message that I could not connect to the server when trying to send a test email to myself, or I just repeatedly get the logon screen with my info already entered and I click ok it just keeps coming up until I click cancel and then it fails.  I am using Windows 7 and Mail Live 2009.  Trying to get support on the phone but the queue is always longer than suggested and never seem to get through.

 

Caroline

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