Why do I have multiple channels? Example Channel 2.1 (TBA) and Channel 2 CTV?
this is an indication that the epg didn't download properly.
to manually download follow the below steps:
To push the epg guide to the portals, if you go into settings, then go down and hover over channel list and hit back, next, back, next. Need to do this semi fast.
Once in the diagnostic screen, right arrow until you get to the tab that says gateway and click on "update epg"
once that is finished, your guide should be fixed.
let us know how you make out.
It worked. Thanks.
Retrieving data ...