Phone has no dial tone, tried unplugging unit with no difference. Only the four lights shining red and the battery light is on. No phone lights
You mention red lights? Are you talking about your phone handset or the phone modem that we provided? I'd recommend taking a look at our How to fix no dial tone on all phones issue document. It has a few important troubleshooting steps as well as links to pictures of our two models of phone modems.
Let me know if the steps help!
reset and now working Thanks
Your welcome, glad that worked
Try resetting the phone terminal How to perform a DPT Pin-hole Reset
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