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Still No Dial Tone

Question asked by tjp on Jun 5, 2013
Latest reply on Jun 5, 2013 by shaw-matt

I have not had a dial tone on all phones since Monday evening. I performed all troubleshooting steps on the support page under "No Dial Tone on All Phones". The lights on the phone modem are all solid from the top until the "online" light. The "online" light flashes green continuously. No lights are on below the online light. Any suggestions?

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