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Pixelated images when viewing Video on Demand programming.

Question asked by nixoal on Jun 6, 2013
Latest reply on Jun 11, 2013 by [shaw]jeff

Please tell me why I get a pixelated picture when I am viewing on Video on Demand movies and programming. I have an older model PVR. I have been on the phone twice with your technicians to try and fix but so far no success. Have unplugged the PVR, disconnected coax from PVR and outlet and then reconnected and it seems to help for a while but then pixelation occurs again. Help please!!