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Error message when trying to open e-mail message

Question asked by cnape on Jun 7, 2013
Latest reply on Jun 9, 2013 by cnape

Since I switched to Shaw e-mail a month ago, whenever I try to open a new message I get :  "A problem has occurred while trying to open this message"  Please try again.  After clicking on the message 2-3 times it finally opens.   I am using Windows Live Mail. OS Windows 7 64bit. with a wireless connection.    Everything else seems to work fine.    What can I do to stop this happening?