On VOD, I get to HBO with quick click; but, when click on a particular episode or movie, I get nothing and eventually a message to call service.
What can be done to correct this?
Does that message have an error number with it?
No it does not. Sometimes gives an apology after long blank and states to call service;
other times, nothing.
we can look into this issue. Can you provide your account info to a moderator. [shaw]ali Can assist with that.
I'll message you to get your account info and have Mark take a further look at it.
i have sent my info and await help.
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