Hi, We had a second modem added yesterday but I cannot seem to connect to the internet, even though the modem is showing as 'online'
You have 4 solid green lights on your 2nd modem, but you can't get online?
Your 2nd modem, is it set for bridge mode (or a Motorola modem)? If so, what are you plugging into it?
Or is your modem the Cisco or SMC in WiFi/router mode? What kind of device? Computer? Which version of Windows or Mac? Tablet? Which one? Xbox or Playstation? for different examples
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