AnsweredAssumed Answered

Internet speed/Calgary AB

Question asked by trippinvdub on Jun 17, 2013
Latest reply on Jun 17, 2013 by shaw-matt

Hello,

 

Im wondering what is going on with my internet connection, I pay over $60 a month on internet and yet cant even stream Netflix/youtube/or anything else fore that matter with out it cutting out all the time. As a customer I am beyond frustrated with your service. You offer promises that are clearly not being met, I was told you have the fastest in the country by your customer service rep and yet I am getting far less download speeds then what your pkg claims to offer, so if I am only getting a 1/10 of the speed should I not be paying a 1/10 of the price?

 

Are there some sort of newt work problems in the Calgary area? Please help me with some sort of insight as to why this persists before I switch providers...

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