AnsweredAssumed Answered

I was told to pick up my new Internet modem at Vernon building but it is always closed

Question asked by slimebucket on Jun 17, 2013
Latest reply on Jun 18, 2013 by shaw-matt

Wheree do I pick up my new shaw modem? I have been getting disconnected from the internet every 2 hours every day, and I have to unplug my modem, and let it sit for 10 minutes. I was told it was due to a faulty modem. I called and was told I can have a tech install it for me, or I can just pick it up..


I prefer just picking it up and was told I can at the Vernon Shaw building that is at


2924 28 Ave

Vernon, BC

V1T 8W6


But every time I go there, the building is all locked up, and there doesn't seem to be anyone inside.


Is there another place I pick up my modem from?? Getting disconnected every 2 hours is incredibly frustrating and it is even more fustrating when I am told to pick something up some where, and I have gone there every day for 2 weeks, and EVERY DAY IT IS CLOSED and THE DOORS ARE LOCKED..


Where do I get my modem from PLEASE HELP ME