Wheree do I pick up my new shaw modem? I have been getting disconnected from the internet every 2 hours every day, and I have to unplug my modem, and let it sit for 10 minutes. I was told it was due to a faulty modem. I called and was told I can have a tech install it for me, or I can just pick it up..
I prefer just picking it up and was told I can at the Vernon Shaw building that is at
2924 28 Ave
But every time I go there, the building is all locked up, and there doesn't seem to be anyone inside.
Is there another place I pick up my modem from?? Getting disconnected every 2 hours is incredibly frustrating and it is even more fustrating when I am told to pick something up some where, and I have gone there every day for 2 weeks, and EVERY DAY IT IS CLOSED and THE DOORS ARE LOCKED..
Where do I get my modem from PLEASE HELP ME