we just signed up for a promotion to get hbo and some other channels and they don't come up on the guide. I've tried entering them manually and they still don't come up. I enter the digits and at the top of the screen they turn red.
DCX3510 or DCX3200? I have heard that unplugging the terminal for 30 minutes(no idea how much time can be taken off, but 30 minutes works, 1-2 minutes isn't enough) and then plugging back in will then cause them to work.
If pulling the power cord doesn't allow you to access the HBO (part of the Movie Central package), it would need a push from the Shaw side. Let us know if this worked.
[edit - as kevinds pointed out, this thread is a duplicate of still missing channels. I've locked this thread as a moderator has already sent a direct message on the other thread.]
Hey Lance, duplicate to here still missing channels
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