The PVR recorded programs started to freeze when we try to watch them. Help please.
Your DCT3416 should have audio, but no video on some HD channels (this would be an MPEG4 issue)... But you get video but no sound? Or did you just say it backwards?
Guide to MPEG4 Channels and Digital Cable Boxes
If your recordings are still freezing, what model of PVR do you have? And is this an issue that started suddenly or has it been intermittent in the past? Does pulling the power cord to the PVR fix the issue?
HI lance, the model is Motorolla DCT3416I. The problem started all of a sudden. What we noticed is that it also does it during immediate replay. We tried the pulling the cord, reseating the coax. We also noticed a 6 months ago that certain HD channels
get video but no sound. On other TV's everything is fine. Only with the PVR.
Hi Kevin - I got it backwards. You are correct as we have sound and no picture.
Sound, but no picture will be the MPEG4 thing
Hi tiaganon, have you had any luck with this so far? If not, then what I would recommend first is that you remove the power from your PVR for 30 seconds, then give it another try.
If you have an expander (external hard drive), then I would recommend you take these steps:
-Remove the power from your PVR and your expander
-Remove the eSATA (data cable) between the PVR and expander
-Reconnect the eSATA cable to the expander and PVR
-Reconnect the power to your expander
-After 30 seconds, reconnect the power to your PVR
Hopefully this helps alleviate the problem, but if not please let us know here and we can take a closer look.
I tried the unplug for 30 seconds fix and it did not work.Thanks
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