we have activated our digital box online but there are still a large number of channels that say not authorised we are paying for all of these channels so why are we not receiving them?
It sounds as if the online activation may not have gone through properly. I can definitely take a look into this for you. I've just sent you a direct message so that I can gather your account information and try a refresh on the digital box. You can check direct messages by clicking the Inbox link at the top of the page.
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