We had a power outage last night due to a thunder storm, the cable box rebooted, there are no menu selections and all information is TBD, when you scroll through the channels the channels are there it's the information thats missing
Try rebooting it again, unplug the power for 30 seconds, plug back in
Depending on your model of cable box, it could take an hour to get the current programs in the guide.
Hi jrioux. Did unplugging the cable box help restore the guide?
The unplug and reboot did bring the menu selection back, however I still have some channels that indicated " not currently
It sounds like a signal issue. This could definitely affect individual channels and even the guide.
Try unscrewing the coaxial cable from the cable box and screwing it back on. Do the same at the wall outlet and, if there is one, both ends of the splitter.
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