AnsweredAssumed Answered

Believe McAfee causing program install/run problems

Question asked by biglar on Jun 20, 2013
Latest reply on Jun 22, 2013 by shaw-lance

I'm trying to install a password program called Dashlane and I'm having horrible problems getting to run on my Win Vista. Dashlane support have been very good in helping and after much checking they highly suspect Shaw installed McAfee is causing the problem. This is what they say "On some occasions, your anti-virus software may mistakenly identify a Dashlane file or process as suspicious, as a risk or even a threat, and delete the file."


What can I do to ensure Shaw McAfee is not cause Dashlane from operating or deleting files.