Yup, we're certainly not in Vancouver but we still pay for service. Service... I suppose I use that term loosely. For 5 months now I've been paying for extreme and consistently have ran far, far below that when ever I've been angry enough to have to see how poorly I'm being treated. This, I know, is not the only thread about this. Anyone else tired of it? I'm guessing if there are any other people from Nelson posting on here its because they're posting a complaint as well. Terrible service so far. Anyone know if Telus is any better ?