AnsweredAssumed Answered

Installing Shaw Secure on my new PC

Question asked by hj.kim on Jun 22, 2013
Latest reply on Jun 22, 2013 by kevinds

I was using Shaw Secure on my old laptop, and I bought a Dell laptop which came with McAfee protection good for 30 days. To install Shaw Secure on my new laptop, I logged in to Shaw Customer Centre and clicked 'Re-download Shaw Secure', and I got this error message (from McAfee, I guess):

 

An error occurred while processing your request.

Reference #97.cf3cd440.1371921497.c9b49f

 

Can I somehow install Shaw Secure not waiting for 30 days? I am using Windows 8 and IE 10.

 

Thanks,

Paul

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