AnsweredAssumed Answered

Gateway too loud

Question asked by mpbaron on Jun 22, 2013
Latest reply on Jun 23, 2013 by mark_vse

Were there any high volume complaints other than about commercials being too loud ?  That was an issue I complained about myself, but that isn't a gateway algorithm problem and has been addressed by legislation which will kick in eventually. In the meantime the chat rep indicated that Shaw will not buy me 3 amps to correct the volume problem on my TV connected gateways. If the loud volume complaints were exclusively related to commercials (I can't recall any other instances) when can the volume be reset to the pre-update levels ?