My download speed is 20.95 mbps but my upload speed is only 0.49 mbps.....average should be around 5 mbps....any ideas how I can improve my Upload Speed?....thanks
How many devices to you have on your network?
If you have a router you can always bypass it to retest. Outside of that its more area related/congestion.
Does the speed fluctuate based on the time of day?
What plan are you on? Broadband 20 would have 0.5 mbps upload speed
BB25 which you could have too for that download speed, should max out at 2.5 mbps,
BB50 or BB100 could have a 5 mbps upload, but your download is also too low for those
Hi mwangi2. As previously asked, which internet package do you have? Our older High Speed package had download up to 7.5 mbps (with Power Boost pushing it for short bursts up to 25 mbps) and upload up to .5 mbps.
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