My phone has been down for 3 hours. Has been happening regularily for past 2 weeks.
Hi Gord, sorry to hear about your phone troubles. As it's not working right now, can you check the lights on the phone modem to see what is lit, what's not and what's flashing (if any)? We have a document here which can help you troubleshoot the problem, although if it doesn't seem to be working, please let me know and we can look into this for you further.
Here's the document: How to fix no dial tone on all phones issue
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