IS there an extra charge for using the call forwarding feature?
Kevinds is correct, as per http://www.shaw.ca/home-phone/compare-plans/ - the graph shows that call forward is included with Home Phone basic and the only extra charge would be if you forwarded your phone to a long distance number.
For more information on managing your phone features online, including Call Forward - please reference this document: https://community.shaw.ca/docs/DOC-1034.
We also have star codes listed here that you can dial from your handset: https://community.shaw.ca/docs/DOC-1079.
Hope this helps.
No, I think it is included in basic phone, you would be charged if you forward it to a long-distance number
Try call-forwarding, if it works, then it is included and no extra charge
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