My phone went off line around mid day so it's been off for almost 7 hours. My Life Link doesn't work. When can I expect service to resume?
If your phone is down, we definitely want to see it back up and running for you. First, I'm assuming your other services are still working. If that's the case, if you look at your phone terminal, are there lights on it? If not, check the power cord. If there are, make sure the coaxial cable is secure on both the terminal and the wall outlet.
More troubleshooting steps can be found at No Dial Tone on All Phones. Let us know if you're still having issues after looking at these steps!
I've checked everything. Lights are on, I can check if I have messages and I can check who called before noon. Still I'm told "No Line".
All other services to my house work.
Okay, found power cord in basement was disconnected to Motorola. My phone shows "Base" but I have no dial tone.
I am not a telephone engineer. How am I supposed to get my phone working? Surely that's your job.
Handset One works. Why doesn't my main phone work?
The wifi handset works but the one connected to the base station is still no dial tone?
Okay main phone working now. At least I now know where the Motorola box is located.
Thanks for your help.
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