AnsweredAssumed Answered

Cable Modem and Speed

Question asked by on Jun 26, 2013
Latest reply on Jun 26, 2013 by shaw-colin

I recently signed up with Shaw Cable with a basic internet package, HighSpeed 10. It includes a modem rental.

When I checked my modem and it's a Motoroal SB5102 which has an (old?) DOCSIS 2.0 standard.

In looking over Consumer Reports Forum one of the moderators stated:"DOCSIS 3.0 is the current standard used by most cable companies".

So my questions:

1 - Would I benefit from a newer (DOCSIS 3.0) Modem if Shaw supports it?

2 - If did buy a newer (better?)  Modem independently would Shaw allow it given I am on the cheapest HighSpeed 10 plan?

3 - With different internet plans does Shaw give different Modems? For example, with the HighSpeed 25 plan do you get a different (better?) Modem than the one I have?