AnsweredAssumed Answered

DCT 700 Often Fails To Display Programme

Question asked by vincej on Jun 27, 2013
Latest reply on Jun 28, 2013 by shaw-lance

Hi - 2 - 3 times a week I go to my TV and the DCT700 will show an error message something like: "One Moment Please Your Program will Commence Shortly"


The info bar at the bottom is displaying correctly.  Well, you can wait and wait but nothing happens. So I unplug it and plug it back in and the programme comes on nicely. However of course, now I have lost the guide for another 30 mins.


Quite annoying - I guess a call to Shaw to have a new software package uploaded might be the answer ? But surely, by unpluging it, I gt a new package every time it get plugged back in again  ?


Thanks !