AnsweredAssumed Answered

Junk internet speeds/reliability

Question asked by djclyptic on Jul 2, 2013
Latest reply on Jul 8, 2013 by [shaw]jeff

I live in medicine hat, AB. I am currently using 50 mbs internet. Throughout the day, i have had consistent internet problems. Slow speeds and dropped internet. I have waited on hold with tech support for over 2 hours, which i have to say is the WORST customer service ever. I mean, even rogers gets to you within 20 mins at peak time. I have tried all known troubleshooting methods, both what i know and what is listed on the shaw site, and to no avail. I am very frustrated with this as this is effecting my girlfriends ability to work, as she works from home, relying greatly on the internet. Please advise asap please