Hello we are at my friend's birthday party and have ordered the UFC pay per view fight and it's not coming thru?? Please help...room full of men getting grumpy. Thank you
At the moment, the UFC fight is showing a black screen in Victoria. We're working to correct this ASAP and we do apologize for the inconvenience.
The UFC PPV should now be working. If you're still having any trouble, please try changing the channel then changing it back again and this should prompt it to show up. Again we do apologize for the inconvenience.
Hi kimby, sorry to hear the fight isn't showing up. Have you tried changing to another channel then changing back? Also, can you let me know where you're located?
We are in Victoria and we have tried turning off the receiver, changing channels and reordering the event but nothing is helping
Whatever you can do to help would be greatly appreciated. We can't get thru on the phone on hold for over 20 minutes and don't answer the chat window I tried?? Thank you
Thanks for the info kimby. It looks like at the moment, the UFC fight may be showing a black screen in Victoria. I'll be posting details here as they're updated.
Thank you we will keep an eye out for your updates and hopefully it will come thru soon?? Have a great one Cheers
Well thank you for the update, I am in Victoria as well, we were told to buy the Non-HD Version but neither has workede. Who do i contact about a refund for at least one of the channels being refunded as this is not our error?
If you've purchased both, I'll send a direct message to your Inbox to ensure you're not double-billed for the same order on two resolutions. Usually though, if a PPV order isn't accessed (due to an error or because you never tuned to the channel), it's automatically cancelled with no charges. We're hoping to have this fixed ASAP though.
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