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cable box not working

Question asked by audizoe on Jul 6, 2013
Latest reply on Jul 6, 2013 by audizoe

The shaw box has not been working for some time.  I have sound but no picture.  I can see view the tv guide and watch DVDs and such so I am fairly certain it is with the PVR.  Also when selecting a prev recorded program the screen is also blacked out.  On another note, I attemped to call your help line and my call was cut off with a busy signal after I had waited on line.