Incoming calls no longer displays caller name. Only phone number shows.
I have a Panasonic Cordless KX-TG5653C. How to get both caller name and name number???
Good afternoon shak,
Does this occur with incoming calls from any phone number? Have you tried powercycling your Panasonic main phone base (disconnect the power for 5 seconds, then reconnect)?
Yes I did do a powercycle. I disconnected for one minute. No luck.
What I also did-- I entered my friend's # in the Panasonic address file. When he phoned, the name and number was displayed.
Thanks for trying the powercycle shak. Does this happen with phone numbers other than your friend's? There could be something in your phone's address book causing this, which is why trying another phone with call display would be helpful, if this is possible. Let me know.
Yes it happens to several other phone callers. I have erased the few entries in the phone address book.
I just noticed. We have four cordless phones in the house. On one phone- the name and # is displayed.
The other three phones only # shows.
They are all 5.8 GHz if that matters
Are all four of your phones part of the same 5.8GHz phone system? (If you're not sure, check the cords that you see connected to each phone. If all of your phones are part of the same phone system, you will only have one phone base. The phone base will connect with a phone cord as well as power, while handsets will only connect to power. Most likely you'll find that only one of your phones is a base, and the other three are handsets, but you may find that you have more than one base.)
Actually we have 5 phones
Panasonic KT-TG5653C base+ two hand sets
Panasonic KX-TGA410C base+ one hand set
The only phone that is correct is KT hand set
But only the one handset from the KT- model? The 2nd handset doesn't display?
This is a question I would be asking Panasonic, because the caller-name would have to be sent properly to your home, in order for any phone to receive it, the fact that one handset but not the other, on the same system (KT-TG5653C), would have to ask Panasonic why that would happen or what could cause that
Ok i will talk to Panasonic. We have had these phone for over five years. The problem
started a few days ago
My thinking is, they might know where to look
Yeah, if the phones that is working is part of the same system as the phones not working, I would contact the manufacture and ask for support from them as why one works and the others don't.
If they are part of seperate systems, then try plugging the base station that isn't working directly into the phone terminal modem, bypassing the house wiring.
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