AnsweredAssumed Answered

Shaw Mail Account Not Working On Mac OSX

Question asked by kimber on Jul 10, 2013
Latest reply on Jul 10, 2013 by shaw-matt

I am running a Mac desktop OSX 10.8.4 and having nothing but problems with my email.  When I first set up my shaw email I was surprised at how easy it was after I offered my password (for shaw account) it seemed to do all the work. Now, it works periodically.  Sometimes it will receive, sometimes it will send. Sometimes asks for my password (shaw server password) and then won't accept it. I have searched through blogs and tried to change setting as advised for different situations that have some similar troubles. I have tried to turn off SSL, I have put it back on, I have changed outgoing to and checked off 'use only this server'. In advanced I changed port to 587 and checked off 'use SSL' (under another suggestion). This finally seemed to send my outbox mail but now no incoming mail.  What do I need to change. I bought my mother a Mac and her shaw email stopped working as well so I have to fix on her computer with same problem.