my hd box is not showing channels and says "not authorized". I've tried turning it on and off, but doesnt work. Any suggestions
I'm sorry to hear that your HD box is not working properly right now. The "not authorized" message normally indicates that the box needs to be refreshed. Sometimes it can lose the programming if it has been unplugged from power or cable for some time. I've just sent you a direct message so that I can gather your account information and try a quick refresh. You can check this direct message by clicking the Inbox link at the top of the page.
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