I've taken out my battery, as suggested, three times with no luck. Been on hold for 45 minutes with no end in sight. Has anyone experienced the same with BB and have a solution?
Hi lkeddy, we can definitely take a look at that for you here if power cycling your BlackBerry hasn't worked. Please check your Inbox for my message. We may need to reset your password for you.
I've checked my inbox but don't see an email with instructions to reset my password. Your help would really be appreciated. I've spent a total of an hour and a half on hold (2 calls) and have still not spoken with anyone.
Hi again lkeddy, I checked my inbox and I do apologize, but it doesn't look like my message was sent before I closed the page! My apologies, I was wondering why I didn't see a reply. I'll send you another message and we can get this sorted.
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