All the phones are down - modem is all greeen lights
Sorry that you're without a dial tone on your phone at the moment, but we can help you get this fixed. Can you let me know if any of the troubleshooting steps we've got in this document here:
How to fix no dial tone on all phones issue
resolve the issue for you?
Please let us know. We can take a closer look from our end if you're still having trouble.
so where might the DPT be? as far as I know, all I have is a modem
It's usually installed by your electrical panel if possible. It'll be separate from your internet modem and should look like one of these.
Found it, fixed it. Thanks Matt
Have a great night
Awesome, good to hear! You're welcome.
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