We subscribe to SHAW internet.
The desktop works fine.
We have a laptop but we are unable to access the internet.
Could you explain clearly what we need to do to access the internet on the laptop and mobile devises?
Good day kenoramidwives
First thing's first, you would need a device for wireless networking. That is, either a wireless modem from us or a wireless router of your own to be paired with a regular modem.
Wireless modem: Cisco DPC3825 Internet Modem. If you have one of these from us that's all you need hardware wise.
Regular modem: Motorola SB5102 Internet Modem. If you have one of these then a separate wireless router would be required.
Can you confirm whether you are currently setup with either of those?
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