In the last little while, I've been getting lines across the top of my tv screen; like the image is curling down. It doesn't happen on every channel but it's definitely annoying. Is there something wrong with my PVR??
That's a bit odd for sure lesliejr. I've got a few questions for you so we can narrow down what might be going on.
Does it seem to only happen on HD channels maybe, or just standard definition ones?
What model PVR have you got?
What connections are you using between the TV and the PVR (HDMI for example)?
What you could try is to remove the power from your TV and your PVR for 30 seconds, reseat (remove and reconnect the cables between the TV and PVR) then check again.
Let us know.
It only happens on standard definition channels; my TV isn't HD and I don't watch HD. I've got a Motorola HDMI DCT6416III. I'm really not sure about the cables - I checked them and they look like a standard cable to me. I could make out Commscope 2000896, CATV & 18 AWG. Would my having a splitter affect anything?
I have tried powercycles before and they haven't always gone so well But I can certainly try it and let you know if that helps at all.
Thanks very much,
For sure, please let us know if this clears up the problem. It sounds like you've got just regular coaxial cable connecting the cable box to your TV, so you could unscrew that at both ends then screw it back on just to ensure a solid connection in addition to removing the power from your TV and PVR.
Hmm, if that didn't work do you think you'd be able to test running the coaxial cable from the wall directly into the back of your television to see if the same lines show up on the top of your screen (so bypass the PVR entirely and use your TV to change channels)?
I'm really reluctant to do that because that has done more harm than good in the past. It doesn't help that I have a splitter for my computer and I don't want to be turning that off either. I guess I'm stuck with it for now.
Connecting the cable directly to your TV isn't necessary, but it would help to figure out if it's your TV or you cable box at fault. You wouldn't need to touch the splitter, just take the coaxial cable that goes into your PVR and connect it to your TV directly. Sometimes it's easier to give a better description of what's happening and to troubleshoot over the phone though, if you wanted to give us a call at 1.888.472.2222. If you could take a picture and insert it into a post here that would help too.
We can also try resetting your PVR from here to see if that resolves it. You would need to recreate any series recordings you've set up and reset any other custom settings like parental controls (but your actual recordings would be fine).
Retrieving data ...