AnsweredAssumed Answered

Windows Live will not connect to Shawmail

Question asked by devin on Jul 14, 2013
Latest reply on Jul 17, 2013 by shaw-matt

I am suddenly getting a prompt from Windows Live that asks for the password for the server:




Username: (my username)

Password:  (password camoflaged by dots)


Windows Live does not connect to Shawmail, and every time I click OK, the prompt just comes back. Why did this happen and how can I fix it? If it knows my password, why does it keep asking for it? I don't know what the password is anymore...I have three passwords for various Shaw functions and none of them work to fix this.