AnsweredAssumed Answered

Windows Live will not connect to Shawmail

Question asked by devin on Jul 14, 2013
Latest reply on Jul 17, 2013 by shaw-matt


I am suddenly getting a prompt from Windows Live that asks for the password for the server:

 

Server: shawmail.ss.shawcable.net

 

Username: (my username)

Password:  (password camoflaged by dots)

 

Windows Live does not connect to Shawmail, and every time I click OK, the prompt just comes back. Why did this happen and how can I fix it? If it knows my password, why does it keep asking for it? I don't know what the password is anymore...I have three passwords for various Shaw functions and none of them work to fix this.

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