WE were using the Internet for netflix when we got disconnected... Tv went as well but phone still works... Tv shows the guide and all programs but says not authorized when channel is chosen... What's going on?
Your internet isn't working and your TV channels are all "not authorized"? Check to see if your internet modem and digital box are on a splitter. If they are, reconnect the coaxial cable from the splitter to the wall outlet.
If they're not, pull the power cord to both the modem and digital box for half a minute and see it that restores the services.
Let us know what happens!
Could your bill be overdue, so your services are suspended?
Which lights are lit on your internet modem?
I'll send you a private message. If it is a billing issue, it would be something that's best to discuss in private. Or your equipment might just need a good refresh.
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